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SHIPPING COMPANY INFO

We ship with UPS and DHL as our trusted shipping partners. We have three different delivery options: Home Delivery, Service Point Delivery, and UPS Express Saver. Click on one of the three delivery options to read the shipping conditions for the delivery option. Please note that there may be duty costs to the following countries/territories: San Marino, Vatican City, Campione d’Italia – Livigno, Norway Switzerland, and Liechtenstein. Any additional duty fees imposed by customs in these countries/territories will be added to the total purchase sum of your order.

Home Delivery:

Available with DHL and UPS. One delivery attempt at home address. Then the order will go to the nearest Service Point. If the parcel is not collected within 8 days, it will be returned to our warehouse in the Netherlands. Ordinary shipping cost is € 4,95. Estimated delivery time is 2-4 days. If you subscribe to our newsletter and have a MyLEE account, you’ll receive FREE Shipping on orders above €/£ 39 or with no limits as a MyLEE Premier. Customers in The Canary Islands can only choose DHL Home Delivery. Customers in Malta, Cyprus, San Marino, Vatican City, Campione d’Italia – Livigno, Norway Switzerland, and Liechtenstein cannot choose this option.

Service Point Delivery:

Available with DHL and UPS. The order is delivered to a Service Point chosen by you. If the parcel is not collected within 8 days, it will be returned to our warehouse in the Netherlands. Ordinary Shipping Cost is only € 4,95. Estimated delivery time is 2-4 days. If you subscribe to our newsletter and have a MyLEE account, you’ll receive FREE Shipping on orders above €/£ 39 or with no limits as a MyLEE Premier. Customers in Malta & Cyprus, San Marino, Vatican City, Campione d’Italia – Livigno, Canary Islands, Norway Switzerland, and Liechtenstein cannot choose this option.

UPS Express Saver:

Available with UPS. One delivery attempt at home address. Then the order will go to the nearest Service Point. If the parcel is not collected within 8 days, it will be returned to our warehouse in the Netherlands. Ordinary Shipping Cost is € 14,95. Estimated delivery time 1 day.

Customers in Malta and Cyprus can only choose this option. MyLEE Premier customers in these countries who subscribe to our newsletter receive FREE Shipping on all orders with UPS Express Saver. Please note that there may be duty costs to the following countries/territories: San Marino, Vatican City, Campione d’Italia – Livigno, Norway Switzerland, and Liechtenstein. Any additional duty fees imposed by customs in these countries/territories will be added to the total purchase sum of your order.

RETURNS INFO

Our business evolves around your satisfaction with our products. We believe in our products and service
and aim only for the best.
We strongly believe in the quality of our products. That's why you don't just get 30 days return right, as in
many other web shops. When you shop with us, you get a full 90 days return right instead.
If you for some reason are not satisfied with your purchase, you can return the product to us within 90 days
of the purchase date, which figures on your original order confirmation for the order. We will resend you
your order, or refund the purchase, in case of damage. That's our Satisfaction Guarantee to you.
If you have any questions in regard to returns, please do not hesitate to contact our Customer Care agents
at info@lefeurope.com  or free-call numbers.

Product Returns Adress:

Life Extension Europe B.V.

Frankfurtstraat 34

NL-1175 RH Lijnden

The Netherlands

Please add your invoice number or a copy of your invoice, to identify your returns

REWARDS PROGRAM INFO

To help you follow your order, please note you will get a few e-mails in the coming days:

  • An order invoice confirming your purchase
  • An order confirmation and a notification stating that your order is being processed
  • A notification that your order is being shipped from our warehouse
  • In most cases, you will also receive a tracking mail or SMS from your chosen shipping partner when the products have been shipped. Please check your account information to make sure that your e-mail and mobile phone number are present for this to happen.

If you haven’t received the order confirmation or the invoice within 2-3 business days after you have placed your order, please contact us so we can ensure a smooth process.

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